SHIPPING POLICY

Last updated: September 10, 2026

At Good Drop Supply, every order is prepared with care. Because many of our pieces are produced specifically for your order, please allow time for both order processing and shipping.

ORDER PROCESSING

Most orders are processed and prepared for shipment within 2–5 business days. Processing times may be longer during new drops, holidays, promotional periods, or periods of unusually high demand.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

SHIPPING TIMES

Shipping times are estimates and begin after your order has been processed.

For U.S. orders, most packages typically arrive within approximately 3–7 business days after fulfillment, depending on the destination and shipping method selected at checkout.

Please remember that estimated delivery dates are not guaranteed. Carrier delays, severe weather, holidays, or other circumstances outside of our control may affect delivery.

SHIPPING RATES

Shipping rates, when applicable, are calculated and displayed at checkout before you complete your purchase.

Any free-shipping promotions will be subject to the terms displayed on our website at the time of purchase.

MULTIPLE PACKAGES

Some Good Drop Supply orders may contain products that are prepared or shipped separately. If this happens, your order may arrive in more than one package and at different times.

Don't worry—you will not be charged additional shipping because we divided your order into multiple shipments.

TRACKING YOUR ORDER

When tracking is available, you will receive tracking information by email once your order ships. Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

INCORRECT SHIPPING ADDRESSES

Please carefully review your shipping address before submitting your order.

If you notice an error, contact us as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change or redirect the delivery address.

Good Drop Supply is not responsible for orders delivered to an incorrect address provided by the customer.

LOST, DELAYED OR DAMAGED PACKAGES

If your tracking information shows that your package is delayed, please allow the carrier additional time to complete delivery.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include your order number and clear photos of the item and packaging so we can help resolve the issue.

If tracking shows your package as delivered but you cannot locate it, please check around your property, with household members or neighbors, and with the shipping carrier first. If you still cannot locate your package, contact us and we'll help determine the appropriate next step.

INTERNATIONAL SHIPPING

If international shipping is available to your destination, shipping rates and estimated delivery options will be displayed at checkout.

International customers may be responsible for customs duties, import taxes, or other fees imposed by their country. These charges are not controlled by Good Drop Supply and, unless otherwise stated at checkout, are the customer's responsibility.

International delivery times may also vary due to customs processing.

LIMITED DROPS

Some Good Drop Supply products are released in limited quantities or for a limited period.

AVAILABLE WHILE THE DROP IS LIVE.

If a limited-drop item becomes unavailable due to an inventory or fulfillment issue after an order is placed, we will contact you with the available options.

QUESTIONS ABOUT YOUR ORDER?

If you have a shipping question, please contact Good Drop Supply Customer Support and include your order number so we can assist you as quickly as possible.

GOOD PEOPLE. BRIGHTER DAYS.

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